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Family Awareness · Campaigns

The work we take to the street

Public drives on the things families lose most to: fraud, unclaimed benefits and silence about money.

Run one yourself

A campaign does not need an organisation behind it. Each of these is small enough for one person with a printer and an afternoon, and each ends with something countable so you know whether it worked.

The OTP conversation

One building or one lane. An afternoon.

📣 Print the sheet

Almost everyone has heard 'never share your OTP' and almost nobody has been walked through what the call actually sounds like. The gap between knowing the rule and recognising the moment is where the money goes.

How to run it

  1. 1

    Print the poster and the script

    One poster per floor or per shop front, and one script sheet for yourself. Both are in the printables room.

  2. 2

    Knock in pairs, never alone

    Two people at a door is reassuring; one is not. Take somebody the neighbours already recognise if you can.

  3. 3

    Play the call, do not lecture

    Read the script out as if you were the caller. Ninety seconds of hearing it beats ten minutes of being told about it.

  4. 4

    Leave one number behind

    1930. Written large, on the poster, near the phone. Nobody remembers a helpline they heard once.

  5. 5

    Come back in a week

    Ask one question: has anyone called since? The second visit is what turns a leaflet into a habit.

What to say

Hello, we are neighbours from the building. Two minutes, nothing to sign.

Can I read you a phone call? Tell me where you would have put the phone down.

"Good afternoon, am I speaking to the account holder? This is the fraud desk. A charge of forty-two thousand is going through in two minutes. To stop it I need the six digit code we have just sent you."

That is the whole trick. The hurry, and then the code.

No bank asks for that code. Ever. If it happens, put the phone down and ring the number on the back of your own card.

And if money has already gone, ring 1930 the same hour. Not tomorrow.

The boxed line is the fraud call itself. Read it in the voice rather than as a warning: hearing it is the part people remember.

How you know it worked

Count doors, not impressions. Twenty doors where somebody repeated the 1930 number back to you is a good afternoon.

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